BreakGround Innovations (BGI) is a digital solutions and technology company helping businesses, entrepreneurs, brands, and organizations build stronger digital experiences and systems.

Our work spans web development, e-commerce, branding and digital identity, automation, digital systems, workflow solutions, custom software, and other technology-focused projects.

BGI focuses on understanding what a business is trying to accomplish and developing the right solution around those needs.

BGI works on a range of digital and technology-focused projects, including websites, e-commerce platforms, branding and digital identity, automation, digital systems, workflow solutions, custom software, and other digital initiatives.

Projects can range from a focused website or system improvement to larger solutions involving multiple connected components. The right approach depends on the goals and requirements of the business.

Every project starts with understanding what you're trying to accomplish.

During the discovery process, BGI learns about your business, project goals, current challenges, existing technology, and what you need to happen next.

From there, we determine the appropriate direction, scope, requirements, and next steps for the project.

BGI may work with specialized professionals and development resources when a project requires specific expertise.

Regardless of how a project is structured, BGI remains responsible for managing the client relationship, communication, coordination, and overall project direction.

Any project-specific arrangements that affect the client or scope of work will be addressed when appropriate.

BGI manages the client relationship and project communication throughout the engagement.

You'll have a clear point of contact for project updates, questions, feedback, coordination, and next steps so communication stays organized throughout the process.

You can contact BGI online or by phone depending on what works best for you.

BGI's Client Experience Line at (877) 215-0990 is answered 24/7 for business inquiries, project questions, detailed messages, and Discovery Consultation scheduling.

Our Client Experience Team will collect the information needed and make sure your inquiry reaches BGI for the appropriate follow-up.

For ongoing project communication and detailed follow-up, BGI primarily communicates with clients through email and other agreed digital communication channels.

Project pricing depends on the scope, complexity, requirements, technology, and resources involved.

Because BGI projects can vary significantly, pricing is determined after we understand what needs to be accomplished.

You'll receive the applicable scope and pricing before work begins so you can review the project before moving forward.

Ownership depends on the type of project, the technology involved, and the terms of the project agreement.

For applicable custom deliverables, ownership and usage rights are defined before work begins. Some projects may also use third-party platforms, software, licenses, subscriptions, fonts, stock assets, or other technology that remains subject to the provider's own licensing terms.

Your project agreement will explain what applies to your specific project.

Not necessarily.

Some projects can be completed without an ongoing BGI service fee, while others may involve optional ongoing support, maintenance, hosting, software, subscriptions, licenses, or third-party platform costs.

Any known recurring costs associated with your project will be explained as part of the project planning and pricing process.

Launch doesn't have to be the end of the relationship.

BGI can continue working with clients on updates, improvements, new features, integrations, automation, system enhancements, performance optimization, or entirely new projects as their needs evolve.

The type of ongoing support available will depend on the project and what the business needs next.

Yes, depending on the platform and project requirements.

BGI can evaluate existing websites, platforms, workflows, and digital systems to determine what can be improved, connected, automated, or incorporated into a new solution.

In some cases, improving what is already in place may make more sense than replacing it.

Start with a Discovery Consultation.

We'll learn what you're trying to accomplish, discuss the current situation, and determine whether BGI's capabilities align with the project.

If there is a clear path forward, we'll discuss the appropriate next steps.

BGI can review and sign reasonable non-disclosure agreements when confidentiality is appropriate for a project or business discussion.

Confidentiality requirements can also be addressed as part of the project agreement when necessary.

Yes. BreakGround Innovations is available for select projects through Upwork.

To find us on Upwork, search for "BreakGround Innovations" in Upwork's talent search. You can also search for "Adam Dudley" and access BGI through the associated agency profile.

If you prefer to manage your project, contract, and payments through Upwork, you can connect with us there. You can also work with BGI directly through our website.